🔄 Return & Refund Policy – Vrush Style Studio

At Vrush Style Studio, we want you to love every piece you purchase. Please read our return and refund policy carefully before placing an order.

📦 Return Policy

  • Returns are accepted within 3–5 days of delivery (unless otherwise mentioned on the product page).
  • The product must be unused, unworn, and in its original packaging with tags intact.
  • Items showing signs of use, damage, or missing packaging will not be eligible for return.
  • Customized or personalized jewellery pieces are not eligible for return or exchange.
  • Return shipping charges may apply depending on the reason for return.

🔁 Exchange Policy

  • Exchanges are subject to product availability.
  • If the requested item is unavailable, you may opt for store credit or refund (as applicable).
  • Exchange requests must be raised within the return window.

💰 Refund Policy

  • Refunds will be processed only after the returned product is received and inspected.
  • Once approved, refunds will be initiated to the original payment method.
  • Refund processing may take 5–10 business days, depending on your bank or payment provider.
  • Shipping charges are non-refundable unless the return is due to a damaged or incorrect item.

⚠️ Damaged or Incorrect Products

If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos and order details for quick resolution.