🔄 Return & Refund Policy – Vrush Style Studio
At Vrush Style Studio, we want you to love every piece you purchase. Please read our return and refund policy carefully before placing an order.
📦 Return Policy
- Returns are accepted within 3–5 days of delivery (unless otherwise mentioned on the product page).
- The product must be unused, unworn, and in its original packaging with tags intact.
- Items showing signs of use, damage, or missing packaging will not be eligible for return.
- Customized or personalized jewellery pieces are not eligible for return or exchange.
- Return shipping charges may apply depending on the reason for return.
🔁 Exchange Policy
- Exchanges are subject to product availability.
- If the requested item is unavailable, you may opt for store credit or refund (as applicable).
- Exchange requests must be raised within the return window.
💰 Refund Policy
- Refunds will be processed only after the returned product is received and inspected.
- Once approved, refunds will be initiated to the original payment method.
- Refund processing may take 5–10 business days, depending on your bank or payment provider.
- Shipping charges are non-refundable unless the return is due to a damaged or incorrect item.
⚠️ Damaged or Incorrect Products
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos and order details for quick resolution.